“Lutheran Services for the Aging embraced the Aon Quality Institute (AQI), the online risk management resource provided through the LeadingAge (formerly AAHSA)-Recognized Insurance Program. Our fledgling risk management efforts did not include an important component, making all staff aware of and wary of risks. The AQI has helped ensure every team member is thinking risk management. Plus, when we complete the AQI requirements, we enjoy a 10% premium discount on our General/Professiona lLiability. The outcome is a standing ovation” - Ted W. Goins, Jr., Lutheran Services for the Aging (LSA) in Salisbury, NC


Comments from insureds who have already taken the Aon Quality Institute course:

  • Thanks, I plan to use the principles to update our policy and procedure manuals.
  • This was very helpful, including putting additional and needed emphasis on risk management.
  • As a past administrator, I felt the information was a good refresher course. It made me think and I enjoyed the case studies and was happy I was never sued regarding any of these issues.
  • Excellent learning tool. Design similar one for direct care givers and nonmanagement staff.
  • Easy to navigate
  • Good information
  • Great course I think everbody should take it!
  • I look forward to my other Staff having this valuable opportunity for such thoughtful insight and case examples to heighten their awareness on the topic.
  • I really felt the program offered details that I had not taken into account before. I like the accomodation of being able to interrupt the session, and come back to it when you have time. I did not feel pressured to end a session too quickly. Thanks…
  • Is it at all possible to get a printout of the entire course? I think it would be a good tutorial for the rest of the managment team!! Nice work!!
  • Thank you for the opportunity to participate in your on-line course!

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800-865-7307 ext. 8553(phone)
847-953-0925 (fax)

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